OUR GOTTA GROW GUARANTEE

We aren't happy if you aren't happy. If you have any questions regarding your order please call us at

1-800-428-9726 during the hours of 8:30 am and 4:30 pm EST.

You can email questions to us at: customerservice@robertasinc.com

If your perennial plants, bulbs, cuttings, etc. do not sprout, or dies within one year from the date of shipment, we will send you a replacement free of charge. If your annual or frost tender plants, bulbs, cuttings, etc. do not sprout, or dies within 90 days from the date of shipment, we will send you a replacement free of charge. We cannot accept responsibility for losses due to extreme weather or neglect. Simply call us at the above toll tree number or fill out the plant replacement form on our website at RobertasUniqueGardens.com and we will take care of you.

Roberta's will replace it with a similar or comparable plant at no charge if your replacement is not available. If it is too late in the season to ship, it will possibly ship in the fall planting season or the following spring.

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Step 1 of 2 plant replacement form

Roberta’s Gardens does a one-time plant replacement for your original order. Please fill out this form entirely and we will review your request and process the order as quickly as we can. If your item is out of warranty and we cannot replace it, then we will notify you via email.

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